Contact Us

Last updated: October 23, 2026

Questions about an order, a return, or a product go to the team at our Kingman, Arizona location. The details below put you in touch with people who can look up your order and resolve the issue, rather than a queue that passes messages along.

Email. info@waylivingcraft.com is the fastest route for anything tied to an order. Include your order number when you have one. During business hours we aim to reply within 1 business day.

Phone. 17028450919 is staffed Monday through Friday, 9:00 AM – 6:00 PM Central Time. Outside those hours you will reach voicemail; leave your order number and a short message and we return the call on the next business day.

Address. 2019 Robert Mitchum Dr, Kingman, AZ 86409, United States. Our team works from this address, and returns are processed here once you have received return instructions from us. Please contact us before sending anything back; the steps are set out in our Return & Refund Policy.

Hours. Monday – Friday, 9:00 AM – 6:00 PM Central Time. We are closed weekends and federal holidays observed in the United States. Messages that arrive while we are closed are handled on the next business day.

What to include. For an order question, send your order number and the email address used at checkout. For a return, send the order number and a brief reason. For a product question, name the product or paste a link to its page. Specific messages get resolved in one reply; vague ones usually need a round trip.

Contact form. This page includes a contact form at the bottom. If you would rather not open your email client, you can send your message straight from the site. Form submissions arrive at info@waylivingcraft.com and join the same queue as direct emails. For anything urgent during business hours, calling 17028450919 is faster.